General Terms

Eligibility to Use Our Services

Use of SilverRestWay wellness services is available to elderly individuals who meet age and health criteria consistent with safe participation in recovery programs offered at our Swiss location.

Clients should generally be aged 60 years or older to align with our tailored elder wellness programs.

Services may not be used for unlawful or unauthorized purposes, and users must comply with all applicable Swiss laws and regulations.

SilverRestWay services are provided in Switzerland and may have restrictions based on the client's country of residence according to regulatory rules.

Account Registration and Use

Creating an account to access personalized services through SilverRestWay requires providing accurate and up-to-date information to facilitate care and communication.

Clients are responsible for maintaining the accuracy of their account information and for promptly updating any changes.

Clients should safeguard their account credentials and notify SilverRestWay immediately if any unauthorized use is suspected.

Accounts are strictly personal and may not be transferred or shared with third parties.

If an account security breach is suspected, clients must inform SilverRestWay without delay to enable appropriate measures.

SilverRestWay reserves the right to suspend or terminate accounts that violate terms or pose security risks.

Services Provided

SilverRestWay offers personalized wellness and recovery services in a sanatorium setting aimed to support elderly clients' health and wellbeing under professional supervision.

Service offerings may be updated, modified, or discontinued at SilverRestWay's discretion with reasonable notice provided to clients.

Services are subject to availability and may be limited by operational capacity or regulatory requirements.

User Conduct Rules

Users of SilverRestWay services agree to abide by behavioral and operational rules designed to maintain a safe and respectful environment for all.

• Respect other clients and staff members, ensuring a courteous atmosphere.
• Comply with facility policies regarding health and safety protocols.
• Use services as intended without engaging in disruptive or unlawful activities.
• Follow instructions provided by SilverRestWay personnel promptly.
• Report any issues or concerns to staff in a timely manner.
• Preserve cleanliness and order within the facility premises.
• Refrain from unauthorized use of equipment or property.

User Content Guidelines

Clients may have opportunities to submit feedback and wellness data; SilverRestWay supports responsible and respectful contributions.

Client-provided content remains their property; however, usage rights may be granted to SilverRestWay for service improvement purposes.

By submitting content, clients consent to SilverRestWay utilizing it in accordance with privacy policies and service enhancement.

Clients are responsible for ensuring content submitted is accurate and does not infringe on third-party rights.

SilverRestWay reserves the right to remove inappropriate or non-compliant content without prior notice.

Intellectual Property Rights

All intellectual property related to services, website, and materials provided by SilverRestWay is owned or licensed by us and protected by Swiss and international laws.

• Users shall not reproduce, distribute, or create derivative works from SilverRestWay content without prior authorization.
• No commercial exploitation of SilverRestWay intellectual property is permitted without a valid license.
• Use of SilverRestWay activity and logos requires explicit written permission.

Paid Services Information

Certain wellness and recovery programs at SilverRestWay require payment as detailed in individual service agreements.

Pricing information is provided upfront and may vary based on selected services and duration of stay.

Payments must be completed prior to service commencement or as agreed in payment schedules.

Subscription-based services, if offered, will outline terms for renewal and cancellation separately.

Refund policies vary by service and are described in the booking confirmation or contract documents.

Cancellation conditions, including any applicable fees, are specified at the time of booking and in contract terms.

All prices are subject to applicable Swiss taxes as required by law.

SilverRestWay reserves the right to adjust prices with advance notice, excluding already confirmed bookings.

Failure to remit payment may result in service denial or termination of agreement.

Disclaimer of Warranties

SilverRestWay provides wellness and recovery services designed to support elderly clients' health; however, individual results may vary, and services are not substitutes for medical treatment prescribed by licensed healthcare providers.

Limitation of Liability

SilverRestWay is not liable for indirect damages or outcomes resulting from use of services; maximum liability is limited as permitted by Swiss law.

Third-Party Services

Some services or content may involve third-party providers; SilverRestWay is not responsible for their actions or policies but acts as an intermediary where applicable.

Termination of Service

Either party may terminate service agreements following required notice; SilverRestWay may terminate immediately for violations of terms or safety concerns.

Upon termination, access to services and client data handling will follow applicable policies, including data deletion or retention requirements.

Privacy and Data Protection

SilverRestWay is committed to protecting client privacy and handling personal data according to established privacy policies and Swiss data protection regulations.

Communications and Notices

Notices and communications may be delivered electronically or in writing and are considered received upon transmission unless otherwise specified.

Modifications to Terms

SilverRestWay may update terms and conditions periodically and informs clients through appropriate communication channels.

Governing Law

These terms are governed by and construed in accordance with Swiss law, with jurisdiction centered in Canton Zug, Switzerland.

Dispute Resolution

Disputes arising in relation to services shall first be addressed through negotiation, with unresolved matters subject to Swiss courts' jurisdiction.